Refunds (money-back guarantee)

 

A buyer may request a refund from Segio during 14 days from the date when services were provided. Segio also provides the non-refundable services. You may collect more information about non-refundable services on or ask by e-mail (). Rightful refund should be requested by e-mail (). The buyer will only receive a single refund per order.

Funds paid via Bitcoin are non-refundable neither in full nor in part. You are advised to pay exactly the amount that is required when making payments via Bitcoin. The payment made via Bitcoin is not subject for refund neither in full nor in part.

Chargebacks

 

A chargeback occurs after a buyer contacts their credit card issuer to dispute a charge that appears on their credit card statement. Chargebacks may be issued for a number of reasons including but not limited to the following:

  • Expired authorization of the buyer's credit card or bank processing error;
  • Duplicate billing, incorrect amount billed;
  • An unauthorized party has made a purchase with the buyer's credit card or identity theft.

Questions about these statements may be submitted by an email to